By placing a bid, you agree to the following terms and conditions. 1. Pickup Policy Pickup Hours: All items must be picked up at our designated location during the scheduled pickup days following the auction's close: Tuesday - Friday: 10:00 AM to 6:00 PM Saturday: 9:30 AM to 2:30 PM No Same-Day Pickup: Items are not available for pickup on the day the auction closes. Settlement: All invoices must be paid in full before items can be released. 2. Late & Abandoned Items Deadline: All items must be collected by 2:30 PM on Saturday following the auction's end. Late Pickup Requests: If you require a late pickup, you must email Agent86Help@gmail.com with your Name and Bidder Number before 2:30 PM on the Saturday pickup day. Approved late pickups are subject to a $15 Late Pickup Fee, payable via cash or card at the time of pickup. Abandoned Property: Any items not picked up by the Saturday deadline, without a pre-arranged and approved late pickup, will be considered abandoned. Items are forfeited without refund and will be relisted. The bidder's account will be marked as a "No Show," which may affect future bidding privileges. 3. "It Works or Your Money Back" Guarantee Agent 86 Auction offers a guarantee on the functionality of items we list, unless the lot description specifically states "Sold As-Is." This Guarantee Covers: Basic functionality only. This Guarantee DOES NOT Cover: Color, size, completeness, missing hardware (nuts, bolts, washers), or the presence of an owner's manual. If you receive an item that is damaged, non-functional, or missing key pieces not disclosed in the listing, you may be eligible for a refund. Please refer to the Return Policy below. 4. Return & Refund Policy Refund Request Deadline: All refund requests must be submitted via email to Agent86Help@gmail.com no later than 8:00 AM on the Monday following the end of the auction. We do not accept refund requests via phone call or text message. Required Information: Your email must include: A PDF copy of your invoice. The specific lot number(s) you are requesting a refund for. A detailed description of the issue. Item Return Deadline: If your refund is approved, the item(s) must be returned to our store by 2:30 PM on the Saturday following the refund approval. Returns are only accepted during this timeframe unless an alternative appointment has been pre-approved. Policy Voidance: Failure to follow this policy exactly, including the email-only communication and return deadlines, will void your refund eligibility. 5. Handling Surcharge An automatic $1.00 handling fee will be added to each lot won. This fee helps offset elevated freight and processing costs. 6. Contact for Questions For all questions or to initiate a refund request, email us at Agent86Help@gmail.com. Phone calls and text messages will not be accepted for these processes. No exceptions.

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